Pricing and Fees
We believe in transparency. Here’s everything you need to know about the fees associated with using SooSeed to create or support a campaign.
Here is an example of how we charge:
If a donor gives ₦10,000
Sooseed will deduct (₦500) which is the 5% service fee
The remaining ₦9,500 goes to the campaign organizer.
| Are there additional charges apart from the 5% service fee? | Payment processors (like card payment services or bank transfers) may apply their own transaction fees. These are separate and charged by the payment provider, not SooSeed. |
| How is the service fee used? | The fee helps us cover operational costs, maintain a secure platform, and introduce features that improve your fundraising experience. |
| If service fees are deducted from donations, will I still meet my campaign goal amount? | Yes! When you set your campaign goal, it accounts for the service fee. For example, if your goal is ₦100,000, donors' contributions will cover the total amount, ensuring you receive your intended goal after fees are applied. |
| Are fees refundable? | No, service fees are non-refundable as they are deducted from each donation at the time of transaction. |
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